Do you keep fixing the same problems over and over? This is a common phenomenon in several companies. As a result, operators become experts at fixing rather than preventing the problems. TMAC's Problem Solving Training teaches the background and skills necessary to lead a structured, team-based approach to alleviate chronic problems within an organization, as well as prevent potential problems from occurring. This training includes Root Cause Analysis so that issues are fully understood, making a permanent resolution possible. Participants learn the DMAIC model, the basis of Six Sigma, as the systematic approach to solving product/process related problems. Hands-on exercises teach basic problem solving tools and techniques, including process mapping, fishbone diagramming, brainstorming, affinity diagramming, 5 why's and more.