Services


Production & Operations


The operation is the backbone of the organization. By developing and improving products, processes and people, an organization’s operation can flourish and increase the competitiveness of the business.

If any one of these areas within the operation is not optimal, the entire organization can underperform resulting in loss of profits, productivity and market share.

There are numerous proven approaches that can be deployed that focus on improving quality, efficiency and safety. The organization can use internationally recognized standards for compliance, establish a viable safety plan and improve processes that will decrease costs and capacity – improving employee morale and expertise, and increasing the bottom line.


Typical Results

Increase
  • customer satisfaction
  • productivity
  • material yields
  • capacity
  • on-time delivery
  • quality
  • cash flow and gross margin
  • environmental and safety compliance
Decrease
  • set-up time
  • lead times
  • cost of goods sold (COGS)
  • inventory

Bodies of Knowledge

  • Lean Six Sigma
  • Theory of Constraints
  • Industrial Engineering
  • Manufacturing Engineering
  • Supply Chain Optimization
  • Operational Excellence
  • Total Productive Maintenance (TPM)
  • Reliability Centered Maintenance
  • Equipment Performance
  • Production / Operations Management
  • Training Within Industry (TWI)
  • Quality Management Systems (ISO/AS Registration)
  • Environmental Management Systems
  • Safety Management Systems
  • Automation / Mechanization / Robotics

Supply Chain & Logistics


An inadequate supply chain can lead to unnecessary costs and aggravation for an organization as well as its customers.

By having a highly visible and collaborative supply chain that is in sync with the corporate strategy, the organization will improve the total cost of ownership and on-time delivery. Facing these challenges head on will reduce risk and volatility, and will grant the opportunity to assess and implement a strategic solution for improving the supply chain.


Typical Results

Increase
  • customer satisfaction
  • supplier quality
  • supplier collaboration
  • order fulfillment
  • on-time delivery
  • revenue
  • profit
Decrease
  • risk
  • lead times
  • total cost
  • non-performance

Bodies of Knowledge

  • Strategic Planning and Alignment
  • Supply Chain Optimization
  • Lean Enterprise
  • Theory of Constraints
  • Risk Management
  • Total Cost of Ownership
  • Sales and Operations Planning
  • Counterfeit Mitigation

Product Development


Whether you are looking for a systematic approach for Innovation to Commercialization, need to improve your existing design or create a prototype for a unique design, TMAC can assist.

Product innovation and design is imperative in keeping up with new technology and trends hitting the market today. By approaching innovation in a systematic way, an organization can decrease time and resources wasted on products that do not make it to market. This provides the organization with the opportunity to focus on ideas that do have potential to generate income.


Typical Results

Increase new product introductions
  • increase product development speed
  • decrease product and production costs
  • increase bill of material accuracy
  • decrease engineering change orders
Increase market share / penetration
  • increase new customers
  • increase profits / revenue
  • decrease risk

Bodies of Knowledge

  • Value Analysis / Value Engineering
  • Continuous Innovation
  • Concept Design / Detail Design /
  • Prototyping / Testing
  • Product Design
  • Lean Product Development Process
  • Lean Six Sigma for Product / Process Design
  • DF(X) – Design for Manufacturing / Assembly /
  • Sustainability / Maintenance / Safety
  • Risk Management
  • Technology and Supplier Scouting
  • Assessment and Research
  • Engineering Analysis
  • Process Engineering / Design / Automation

Maintenance & Facilities


A well-run operation is dependent on the performance of equipment, facility efficiency and plant layout. Any issue with the equipment or facility negatively impacts the operation and ultimately, the bottom line.

By establishing a scheduled maintenance plan for on-site vehicles, machinery and buildings, the organization can protect and improve the life of these assets. Routine maintenance avoids costly breakdowns and keeps production from stalling while optimizing the functionality of the operation with an efficient plant layout.

For energy issues, it is imperative to investigate the facility from top to bottom to identify energy reduction opportunities within the building. Reducing waste and unnecessary breakdowns increases production while decreasing work-related injuries.


Typical Results

Increase
  • customer satisfaction
  • equipment performance / life cycle
  • machine operator capabilities
  • equipment cross-training opportunities
  • capacity
  • productivity
  • quality
  • return on assets
  • return on investments
Decrease
  • wasted space
  • product and production costs
  • risk
  • unnecessary investment

Bodies of Knowledge

Financial Performance
  • Safety Management Systems
  • Equipment Performance and SMED
  • Total Productive Maintenance (TPM)
  • Reliability Centered Maintenance
  • Six Sigma
  • Lean Enterprise
  • Automation / Mechanization / Robotics
  • Maintenance Management Systems
  • Inventory Management
  • LEED
  • Environmental Management Systems
  • Plant / Layout Expansion and Relocation

Executive Leadership


It is essential for executive leaders to have a clear vision of the future of their organization combined with an accurate understanding of the market and environment.

It is essential for executive leaders to have a clear vision of the future of their organization combined with an accurate understanding of the market and environment.


This can be accomplished through a business assessment, financial analysis and focused discussions to create an achievable strategy – moving the business forward with a compelling sense of purpose, improving performance and increasing profitable growth. Each individual team member will not only hone their own leadership skills through this process, but can dramatically improve the morale and effectiveness of the organization as a whole.

Family-owned and closely-held businesses can benefit by developing a succession plan in order to assure continuity of the business through the generations. Having a succession plan in place will enhance the v alue of the business, retain talented leaders and avoid unnecessary crises.


Typical Results

Financial Performance
  • increase business value
  • increase financial performance and profitability
  • increase cash flow
  • improve planning effectiveness
  • increase growth rate
Organizational Performance
  • increase management effectiveness
  • increase communication
  • increase productivity
  • increase employee satisfaction / retention / morale

Bodies of Knowledge

  • Operational Excellence
  • Business Management and Leadership
  • Strategic Planning
  • Policy Deployment
  • Business Valuation
  • Profit Planning
  • Financial Analysis
  • Transition Planning
  • Executive Team Development
  • Executive Coaching
  • Systems Measurement
  • Talent Management
  • Organizational Transformation and Development
  • Change Management
  • Production / Operations Management
  • Supply Chain Optimization

Sales & Marketing


Sales and marketing in an organization are a vital piece of the business, whether you are looking to raise brand awareness, break into new markets or increase overall sales.

An organization’s brand begins with its marketing strategy. By creating a solid marketing plan, the company can move forward in spreading the marketing message, increasing its customer base and ultimately, increase its profitable growth.

TMAC works with you to review and design your marketing strategy and sales techniques, as well as assist in developing an outstanding sales team. Once the marketing and sales issues are identified and corrected, your team will be able to focus on the marketing communications message which includes the 4 P’s of the marketing mix: price, product, promotion and place.


Typical Results

Sales
  • increase business value
  • increase sales revenue
  • increase profitable growth
  • improve order-entry time and accuracy
Marketing
  • increase market share / penetration
  • increase customer base
  • increase brand awareness

Bodies of Knowledge

  • Market Research
  • Commercialization
  • Sales and Marketing Strategy
  • Marketing Communications
  • Sales and Operations Planning
  • Talent Management
  • Recognition and Rewards Systems

Accounting & Finance


Limited funds or other critical resources reduce the ability of an organization to take advantage of business opportunities, inhibits growth, drains the team’s energy and time, and increases the risk of failure.

With effective financial management, continuous improvement and a business assessment, the organization can reduce spending and provide financial structure in order to create a proactive approach to financial performance goals and objectives.

A business assessment and diagnostic analysis of the organization’s financial status equips the leadership team with precise profit building information. TMAC works with the team to determine which Bodies of Knowledge to deploy within and across the various departments to improve performance and efficiency while accelerating profitable growth.


Typical Results

Increase
  • business value
  • profit
  • financial performance
  • productivity
  • revenue growth
  • understanding of costs
Decrease
  • accounting process cycle time
  • product costs
  • total cost of ownership
  • risk

Bodies of Knowledge

  • Business Assessment
  • Financial Analysis
  • Family Business Advisor
  • Business Valuation
  • Profit Planning
  • Lean Accounting / Costing
  • Theory of Constraints
  • Total Cost of Ownership
  • Cost Management
  • Make / Buy Analysis
  • Activity Based Costing / Management
  • Supply Chain Optimization

Administration


The administrative team supports the entire organization. From data entry to special projects, the admin team can increase the organization’s financial performance and customer satisfaction, and ultimately assist in accelerating profitable growth.

This is achieved through workplace organization – accurate and timely information flowing throughout the business along with open communication and teamwork.

TMAC’s own administrative team uses the same Lean Tools and techniques we implement with our customers. Our team focuses on team building along with workplace organization and quality improvement. These proven methods promote communication, accountability and teamwork while decreasing rework, wasted time and employee turnover.


Typical Results

Increase
  • internal / external customer satisfaction
  • cross-training
  • communication
  • productivity
  • financial performance
  • quality / yield
  • on-time delivery
  • cash flow
Decrease
  • rework / wasted time
  • turnover
  • frustration
  • lead time

Bodies of Knowledge

  • Lean Enterprise
  • Six Sigma
  • Workplace Organization
  • Teamwork / Team Development
  • Supervisory Skills
  • Talent Management

Human Resources


The most valuable asset within an organization is its people. With a lifetime investment of a million dollars per employee, it is imperative that a company maximizes the value of its employees.

This investment begins with the recruitment and onboarding process, and continues with the retention of the employee. A person’s knowledge and experience within the organization is an extremely valuable and competitive asset. Many organizations are beginning to experience ‘brain drain,’ which is the loss of this hands-on knowledge by those who retire or leave the company. Newer employees may not have enough industry or internal knowledge to fill the shoes of the more experienced employees.

This is just one of the many potential issues a Human Resources department can face on an ongoing basis. However, there are viable solutions for this and other problems that can occur with such a valuable asset – the employee.


Typical Results

Increase
  • recruitment effectiveness
  • retention rate
  • employee satisfaction / morale / pride
  • overall labor effectiveness / productivity
  • training effectiveness
  • sales revenue and gross margin
  • safety
Decrease
  • staffing lead time
  • lost production
  • lost revenue and sales
  • time to value
  • onboarding time
  • training time
  • turnover costs
  • staffing costs

Bodies of Knowledge

  • Talent Management
  • Production Skills
  • Supervisory Skills
  • On the Job Training (OTJ)
  • Apprenticeship Program
  • Leadership Development
  • Recognition and Rewards Systems
  • Safety Management Systems
  • Teamwork / Team Development
  • Mechanization and Automation
  • Training Within Industry (TWI)
  • Industrial Maintenance